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Check out the figma file to see the working process, project stickersheet, lo-fi, and hi-fi prototypes.

About

Artura is an audio-tour app that offers a broad range of tours with planned audio and visual content in museums and art galleries.

It helps people access information about artists, their works, and current exhibitions. The app strives to bring art closer to people and
enrich culture.

Project overview

My Role

UX designer designing an audio-tour app from conception to delivery.
Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, accounting for accessibility, and iterating on designs.

Project Goal

Design an app with audio tours that let people interact at their own pace, along with engaging information and content for people to learn about art.

User Research

Understanding the User

I conducted interviews to gain insights and understand the users I am designing for and their needs. Through my research, I identified the primary user group of art lovers and travel enthusiasts who are discouraged from viewing art because of a lack of information and customized tours.

This research confirmed the reasons people avoid going to art galleries, but it also provided more insights on a wider range of problems they face, which included accessibility, time, and resources to learn about art.

Diana Roland

Age: 40
Education: MSW
Hometown: Zagreb, Croatia
Family: Husband and two children
Occupation: Social worker

Goals

Volunteer at the Community Arts Center.
Help and improve the well-being of individuals.
Create a positive environment for people to express themselves.

Frustrations

“Balancing work, family time, and volunteering can be exhausting.”
“When looking at art in galleries, it can be challenging to find information.”

Woman Working on Laptop

“There is no greater joy than to make a fundamental difference in someone's life.”

Key Challenges

Accessibility

People with impairments often struggle with reading small captions in galleries or information that is not audible.

Time

Individuals find it difficult to join gallery tour groups due to a lack of free time.

Content availability

Information about artworks and artists is not available for users to read at home or outside of art galleries.

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Access to the audio transcript
and language selection.

Map button for easier gallery navigation and like button to bookmark items for future access.

Starting the Design

Paper Wireframe

Making iterations of each screen of the app on paper ensured that elements that made it to the digital wireframe would be well organized with content that addresses user pain points. I emphasized images and content search for easier flow through app.

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Low-Fidelity Prototype

User testing results

I conducted two rounds of usability studies. Results from the first study helped me iterate and build from wireframes to mockups. In the second study on high-fidelity prototype, findings showed parts and elements that needed to be improved and refined.

01

Users want an easier flow through the app.

02

Users find the introduction and start tour buttons confusing.

03

The artist search page has an excessive amount of information.

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Artist information was reduced to enhance visibility.

Improved button hierarchy with better placement and contrast.

Bottom navigation bar for easier user flow.

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Mockups and
High-Fidelity Prototype

All insights gained through user testing helped me improve elements and user flow for the final high-fidelity app prototype.
Take a look and test it out.

Thank you for your time reviewing Artura audio-tour app.
If you would like to give more feedback or get in touch, my contact information is provided below.

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